CIHT /  DfT Inclusive Transportation Award


Scotland TranServ, Transport Scotland and Neatebox
Scotland TranServ is working with Neatebox to deliver a world first in smart phone technology that is enhancing the lives, and making journeys safer, for thousands of people living with physical and visual impairment.  
This revolutionary app offers a digital enhancement to the pedestrian crossing system, bringing the operation of the control box into the hands of the crossing user. It makes the most of smart phone, proximity-aware technology, thus creating personalised pedestrian crossings that can be operated directly by the user, or programmed into the route. The inbuilt operational practice of the crossing also mitigates potential abuse. 
Having worked as a Guide Dog trainer for 18 years, innovator Gavin Neate was well placed to identify the issues facing visually impaired and disabled pedestrians. From ill-placed control boxes to those dangerously close to the kerb, Gavin identify this modern solution to address the road safety issue. 
Led by Vince Tait, Scotland TranServ’s Road Safety department is accelerating the development of such innovations and identifying new application across South West Scotland’s roads. Supported by the strong safety culture at parent companies Balfour Beatty and Mouchel, the motorway and trunk road management joint venture is always keen to work with innovators, to take their potentially life-saving products into mainstream use. 
Best known for ice-cream and ferries, Scotland TranServ and Neatebox are putting Largs at the forefront of developing a product that could potentially enhance millions of lives.
Judges' Comments
"The Neatebox is a simple but highly effective digital solution to the travel gap caused by visual impairment and other mobility issues between disabled and non-disabled people.  It has been designed with the older person at the forefront and takes account of those who are less digitally aware. The judges were particularly impressed at the wider implementation potential of this solution."

Highly Commended

The SEStran Thistle Assistance Card was created to make it easier for older and disabled people to use public transport.  SEStran (South East Scotland Transport Partnership) has distributed over 40,000 cards and the design has been adopted by other Regional Transport Partnerships across Scotland, making it a nationally recognised card. 
The card was developed by disability organisations in partnership with SEStran after a key need was identified at the SEStran Equalities Forum; how to make it easier for those with difficulty to access and use public transport? 
In partnership with Bus Operators and SEStran Equalities Forum members, SEStran produced a solution that was simple to use and cost effective. It is a physical card that provides useful, easily understood information, with symbols indicating the type of disability and a short message indicating the help required that can be read at a glance by operators.  Along with the card an information leaflet was produced outlining how to use the card. 
The card is available to all, with no eligibility criteria required. SEStran has evolved the concept by launching the Thistle Card App, moving the card into the digital age which has been instrumental in increasing usage and distribution amongst the target audience.
Judges' Comments
"The SEStran Thistle Assistance card is a good example of one of the recommendations from the highly successful Mental Health in Transport Summit in March 2016.  The card can be customised to indicate the type of disability and the type of assistance required – a simple yet effective support for the disabled traveller. The fact that SEStran developed an APP option to respond to the digital opportunity is a positive move. It was also key that other regional transport partnerships in Scotland are taking up the idea and the Thistle design concept."


Brighton & Hove City Council
People and Places are at the heart of Brighton & Hove’s Local Transport Plan 4 (LTP4) designed to accommodate the travel needs for all residents and visitors.  
An example is the city’s 20mph Road Safety scheme. This slows down traffic benefitting those who might need extra time to cross the road: be it older people or mothers with buggies. Alongside this scheme, the city council offers road safety training for children who may have not yet learnt to cross roads safely. More recently, the “What did I miss” campaign is aimed at all road users, but particularly teenagers who may be distracted by their smart phones instead of concentrating on what is happening on the roads around them. If young people and children are more alert to their surroundings and traffic is slower, collisions are less likely and casualties will be reduced. 
The twenty miles per hour scheme is just one example of the city council’s initiatives which have become leaders in their field. The Blue Badge Fraud scheme, developed in partnership, has worked to free up parking for genuine blue badge holders and has become a role model for other local authorities. 
By listening to what the city’s residents need from a travel and transport system the council can go the extra mile to make this happen.
Judges' Comments
"This simple but effective Helping Hand Scheme was introduced by Brighton & Hove Bus and Coach company and supported by the Council. It is the development of a card that can be shown to the bus or taxi driver and which indicates particular conditions, including hidden disabilities, and the type of assistance required. This is similar to an outcome recommended by the Mental Health in Transport Summit in March 2016.  Bespoke designs are available, making it very flexible to different needs."