Last Mile Delivery Challenges and opportunities for Local Authorities

This briefing provides advice to Local Authorities and other stakeholders on how to drive improvements to local logistics operations. This can help support local economic activity while tackling the negative impacts that can be generated by these vehicle movements.   

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Overview

Last Mile Delivery – the last leg of any process to get goods to their end users – is about much more than managing the impact of home deliveries of packages and groceries. It is a fundamental plank of the local economy, without which supermarkets would go unstocked, hospitals left without medical supplies and construction sites without materials. 

These benefits do however come with costs. Alongside long-standing concerns around congestion, air quality and safety, rapid change in consumer behaviour has left many councils dealing with increasing numbers of complaints about the number of delivery vehicles on residential streets.  

This brief set outs practical steps to improve the efficiency and effectiveness of Last Mile Delivery, mitigate its negative impacts, and ensure that the costs and benefits of the system are shared as fairly as possible across different interests and social groups.

   

Access the brief to understand

  • Key features of Last Mile Delivery in the UK including challenges created by fragmentation, multiple stakeholders, and sensitivity to local conditions. 

  • Opportunities for Local Authorities to use the full range of their responsibilities to play a leading role in improving Last Mile Delivery in their areas, 

  • Our 3 step maturity model to help Local Authorities grow their capacity and capability to influence local logistics operations for the better. 

   

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