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Salary - £22k plus benefits
35 hour week
CIHT is a registered charity and membership organisation, based near Old Street Station in London. We represent a thriving, increasingly diverse, membership of circa 14,000 professionals who build, maintain, operate, design and plan transport infrastructure.
This is a key role in the busy membership team, so the postholder needs to be efficient, IT literate and have a flexible approach to work, responding to changing priorities and working collaboratively with others.
The main responsibilities of the role are to input and maintain members’ data, to assist in processing applications for membership, organising membership recruitment and retention activities in tandem with other members of staff and to respond to queries from members and prospective members. The role has specific responsibilities in terms of member grade, including students, apprentices and graduates.
The postholder will need to attend membership events to promote CIHT membership, and occasional travel may be required.
The role requires excellent organisational and customer service skills, an understanding of handling confidential data appropriately, and the ability to work constructively and productively as part of a team. Good spoken and written English is necessary.
Proficient IT skills, including using databases to produce reports and statistics as well as data inputting experience is essential.
Membership Assistant Job Description
To apply, send your CV and covering letter explaining how you meet the personal specification, skills and competencies to recruitment@ciht.org.uk
Please note that applications without a covering letter will not be considered.
Closing Date: Friday 3rd May 2019
Interview Date: Friday 10th May 2019
Due to the high volume of enquiries that we receive, we can only respond to candidates who we wish to invite to attend an interview.
NO AGENCIES
CIHT members, Trustees and staff have a responsibility to create an environment that values equality, diversity and inclusion. Read our Diversity and Inclusion Statement here.
CIHT respects the privacy of its members and staff and is committed to protecting their personal data. Please read our Privacy Policy here.
Scotland and the North East and Cumbria (one post)
Wales and the West Midlands (one post)
Salary - £26k pro rata (17.5 hours per week) plus benefits
CIHT is a registered charity and thriving membership organisation, based near Old Street Station in London. We represent 14,000 people who work in the highways and transportation sector. We have 12 regions and nations, and a number of international groups. We are seeking to appoint two new Regional Engagement Officers (REOs) to join the current team. These roles are home based.
These important roles are an integral part of the membership team, with a focus on member recruitment, engagement and communication. The Regional Engagement Officers act as the primary point of contact between the regions and the Institution’s staff at Britannia Walk. They work with the volunteer members on the Regional Committees to ensure that CIHT members are supported locally and that new members are encouraged to join.
The successful candidates will be responsible for 2 regions each:
These roles require excellent interpersonal skills, good spoken and written English and the ability to communicate and build relationships with a range of stakeholders, at all levels, and an understanding of member engagement and working with volunteers.
In addition, the post holders will need an understanding of data protection and handling confidential data appropriately, as well as good organisational skills and an eye for detail. The successful candidates will have a positive attitude and the ability to work constructively and productively as part of a busy team. These roles require travel within the UK, some of which may require overnight stays. A willingness to do this is essential.
Ideally you will hold a degree, or an equivalent qualification, and be able to demonstrate IT skills including use of Word, PowerPoint, Excel, and experience of using a CRM system.
Regional Engagement Officers Job Description
To apply, please send your CV and a covering letter clearly demonstrating how you meet the personal specification including the essential and desirable criteria, skills and competencies to recruitment@ciht.org.uk Due to the high volume of enquiries that we receive, we can only respond to applicants who we wish to invite for interview. Applications without a covering letter will not be considered.
Application closing date: 4th April 2019
First Interviews held on: 16th and 17th April 2019
Skype interviews are available.
No agencies
CIHT members, Trustees and staff have a responsibility to create an environment that values equality, diversity and inclusion. Read our Diversity and Inclusion Statement here.
CIHT respects the privacy of its members and staff and is committed to protecting their personal data. Please read our Privacy Policy here.