Regional Engagement Officer

North East, Cumbria and Yorkshire and Humber (one post)

Salary - £28k pro rata (14 hours per week) plus benefits

CIHT is a registered charity and thriving membership organisation, based near Old Street Station in London. We represent 14,000 people who work in the highways and transportation sector. We have 12 regions and nations, and a number of international groups. We are seeking to appoint one new Regional Engagement Officer (REO) to join the current team. This role is home based.

This important role is an integral part of the membership team, with a focus on member recruitment, engagement and communication. The Regional Engagement Officer acts as the primary point of contact between their regions and the Institution’s staff at Britannia Walk. They work with the volunteer members on the Regional Committees to ensure that CIHT members are supported locally and that new members are encouraged to join.

The successful candidate will be responsible for:

North East, Cumbria and Yorkshire and Humber

This role requires excellent interpersonal skills, good spoken and written English and the ability to communicate and build relationships with a range of stakeholders, at all levels, and an understanding of member engagement and working with volunteers.

In addition, the post holder will need an understanding of data protection and handling confidential data appropriately, as well as good organisational skills and an eye for detail. The successful candidate will have a positive attitude and the ability to work constructively and productively as part of a busy team. This role requires travel within the UK, some of which may require overnight stays. A willingness to do this is essential.

Ideally you will hold a degree, or an equivalent qualification, and be able to demonstrate IT skills including use of Word, PowerPoint, Excel, and experience of using a CRM system. 

Regional Engagement Officer JD

To apply, please send your CV and a covering letter to recruitment@ciht.org.uk clearly demonstrating how you meet the personal specification including the essential and desirable criteria, skills and competencies to recruitment at CIHT. Due to the high volume of enquiries that we receive, we can only respond to applicants who we wish to invite for interview.

Applications without a covering letter will not be considered.

No agencies

CIHT members, Trustees and staff have a responsibility to create an environment that values equality, diversity and inclusion. Read our Diversity and Inclusion Statement here.

CIHT respects the privacy of its members and staff and is committed to protecting their personal data. Please read our Privacy Policy here.

Meeting Venue Coordinator / Front of House 

Old Street, London, N1

Permanent role

Working Mon – Thursday each week / 28 Hours

CIHT, representing over 14,000 practitioners across the Highways & Transportation profession, is seeking an experienced office administrator to help run a busy front office and meeting facilities. You will be the first point of contact for visitors to the Institution, organise and run all reception services, manage booking records and provide a customer friendly support service for internal and external customers using our meeting rooms. This will include processing orders (i.e. from enquiry to billing), and proactive marketing of our meeting rooms to new clients.

With a commitment to delivery and excellent customer service, you will have the energy and drive to ensure that this busy area of the Institution’s work runs smoothly and efficiently.
You will need to be well presented, have a strong customer focus, be adaptable and flexible to change your attendance hours to suit our business needs. You will also need to be able to use Excel to produce statistics and reports to aid management reporting on meeting room usage. Previous experience of working in a hospitality environment (e.g. hotels, restaurants, meeting rooms) would be advantageous but not essential.
We are looking for a person to undertake this role working four days per week (Monday to Thursday). We are seeking to appoint a person that can start in the role in September 2019.

Meeting Venue Coordinator / Front of House JD

To apply, please send your CV and a covering letter to recruitment@ciht.org.uk clearly demonstrating how you meet the personal specification including the essential and desirable criteria, skills and competencies to recruitment at CIHT. Due to the high volume of enquiries that we receive, we can only respond to applicants who we wish to invite for interview.

Applications without a covering letter will not be considered.

No agencies

CIHT members, Trustees and staff have a responsibility to create an environment that values equality, diversity and inclusion. Read our Diversity and Inclusion Statement here.

CIHT respects the privacy of its members and staff and is committed to protecting their personal data. Please read our Privacy Policy here.