Uber rival loses London private hire licence

7th Oct 2020

Ride hailing smartphone app Ola has lost its right to operate in London after safety breaches were identified including passenger journeys being fulfilled by unlicenced drivers and vehicles.

Get ahead with CIHT Membership

Join other savvy professionals just like you at CIHT.  We are  committed to fulfilling your professional development needs throughout your career

Find out more

The company is expected to appeal Transport for London’s decision to refuse it a new private hire vehicle operator’s licence, which came as the firm’s previous 15 month licence expired earlier this month.

This follows a court ruling at the end of September that saw rival taxi firm Uber regain its licence to operate in the capital after it was suspended by TfL last November.

Commenting on the Ola decision TfL’s director of licencing regulation and charging Helen Chapman said: “Our duty as a regulator is to ensure passenger safety. Through our investigations we discovered that flaws in Ola's operating model have led to the use of unlicensed drivers and vehicles in more than 1000 passenger trips, which may have put passenger safety at risk.”

She added: “If they do appeal, Ola can continue to operate and drivers can continue to undertake bookings on behalf of Ola. We will closely scrutinise the company to ensure passengers safety is not compromised.”

The ride hailing firm is also accused of failing to draw its breaches to TfL’s attention immediately when they were first identified by the firm.

Reinstatement of Uber’s licence came after Westminster Magistrates’ Court deputy chief magistrate Tan Ikram ruled that, despite historical failings, the company has shown an ‘improving picture’ and is now ‘fit and proper’ to hold a licence.

(Photograph: Seeshooteatrepeat - Shutterstock)

Comments on this site are moderated. Please allow up to 24 hours for your comment to be published on this site. Thank you for adding your comment.
{{comments.length}}CommentComments
{{item.AuthorName}}

{{item.AuthorName}} {{item.AuthorName}} says on {{item.DateFormattedString}}:

Share
Email
Bookmark

Get ahead with CIHT Membership

Join other savvy professionals just like you at CIHT.  We are  committed to fulfilling your professional development needs throughout your career

Find out more