The Chartered Institution of Highways and Transportation (CIHT) is a charity, learned society, membership body and leading voice for those who work in the highways, transport and infrastructure sector. CIHT members come from within the private, public and academic sectors. We offer a neutral space to inform, network and discuss transport sector issues, with the sector at large, offering 360-degree perspective and insight.
We champion equality, diversity and inclusion. We work with employers to encourage people from all backgrounds to choose a career in our sector. Society relies on safe, sustainable and integrated environmentally friendly transport and infrastructure systems. Our members play a vital part in meeting that need. CIHT works with our members to improve the standard of practice across the fields of highways, transportation and infrastructure. We are the lead voice of the highways and transportation profession in the UK.
Key Responsibilities
Content Creation and Editorial
• Create compelling copy, visual assets and video content for on- and offline channels that resonate with members and prospective audiences
• Providing drafting support for the range of documents and media produced by the Institution, including all forms of digital work / social media
• News gathering and drafting for newsletters, website
• Create and source opinion pieces, news stories
• Maintain editorial calendars and deliver on agreed schedule
• Ensure CIHT’s brand and tone of voice is delivered consistently through all communications
Digital and Website Management
• Maintain the CIHT website, including updating content and providing first line support, ongoing monitoring and proactively gaining input from staff as necessary
• Support implementation of website projects / development
• Monitor progress of updates to digital platforms
• Support CIHT’s digital strategy including through the website and other channels including a member’s discussion forum and social media
Marketing and Campaign Delivery
• Assist the Membership, Marketing and Communication team in meeting organisational objectives, including enhancing the reputation and profile of the Institution, marketing events and supporting the CIHT brand
• Produce and coordinate content and distribution of e marketing
• Promoting the Institution to internal and external stakeholders
Media and External Relations
• Acting as key liaison with external media sources
• Monitor and research information sources (e.g. informally and through web, news media, technical publications) to identify issues where the Institution should respond, reactively and proactively
Performance Monitoring and Reporting
• Measure and report on performance of social media activities to inform decision making and provide feedback to management and departments
Team Support and General Duties
• Providing cover and support for the rest of the marketing and communication team
• Other duties within the competence of the job holder as required by the Institution
Person Specification
Essential
• 1–2 years’ experience or equivalent in a communications, marketing or content focused role, with a strong understanding of communication principles and what constitutes news.
• Proven ability to create, adapt and deliver high quality content for different audiences across a range of media and formats, with excellent written English and confident verbal communication skills.
• Strong digital capability, including experience using a Content Management System and excellent working knowledge of Microsoft Office (Word, PowerPoint and Excel).
• Highly organised and able to work quickly, flexibly and independently, managing time and tasks effectively in a multi directional role.
• Proactive, creative and solutions focused, showing initiative in developing and implementing new ideas.
• A collaborative and willing team member, ready to contribute to the wider work of the Institution.
Desirable
• Degree level education or equivalent.
• Experience working in a membership organisation, professional body, charity, public sector–adjacent environment, or a regulated/technical setting where accuracy and tone are critical.
• Strong attention to detail, producing high quality, accurate work to tight deadlines with minimal supervision.
• Understanding of CRM systems, SEO and familiarity with Adobe software, design tools and content editing apps.
• An eye for design, with proficiency in video editing and the ability to operate and maintain camera, audio and other production equipment.
• Ability to work effectively across multiple teams, demonstrating self reliance, common sense, trustworthiness, integrity and a sense of humour.
Other requirements
• Willingness to travel within the UK with occasional overnight stays
• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work
• Commitment to the aims, values and charitable objectives of CIHT
CIHT is committed to equality and diversity in its role as an employer, valuing the benefit a diverse workforce brings. It is our intention not to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation.
Professional
An effective, high-performing and ethically focused Institution that has integrity, acts impartially and strives to do the right thing, in a fair and responsible way
Inclusive
An accessible Institution that values equality, diversity and inclusion by supporting all our members, regions and national groups, committees and panels
Collaborative
A membership body that engages with our stakeholders, supports common interests and informs and influences decision-makers
Progressive
An ambitious and innovative Institution committed to positive change
We recognise that our people are central to our ability to deliver high-quality and professional services. We offer a welcoming working environment and a commitment to good people management, including our performance and development review process.
Learning and development
We are committed to supporting employees’ learning and development. Ensuring every employee has a learning and development plan is part of our annual performance development process.
Working environment
We are a friendly team located in central London, close to transport links, in a well-resourced light and airy building.
Wellbeing support
We provide a range of benefits to support staff wellbeing: employee assistance programme (post probation), assistance with eye care costs (post probation) and opportunity to apply for flexible working hours.
Pension and life assurance provision
All employees are eligible for the statutory provision, and additionally we provide a good pension scheme with 8% employer contributions (employee contribution is minimum 5%).
Other benefits
Generous holiday allowance (27 pro rata days plus bank holidays), with option to buy/sell leave
