About the role

This is a hands-on role focused on creating and delivering content that informs, engages and grows our audiences.

You will take a lead role in managing the day-to-day editorial delivery of the CIHT website, alongside creating compelling content for social media and digital channels. Working closely with colleagues across the organisation, you will help ensure that our content supports CIHT’s strategic priorities, membership growth and public profile.

About us

The Chartered Institution of Highways and Transportation (CIHT) is a charity, learned society, membership body and leading voice for those who work in the highways, transport and infrastructure sector. CIHT members come from within the private, public and academic sectors. We offer a neutral space to inform, network and discuss transport sector issues, with the sector at large, offering 360-degree perspective and insight.

We champion equality, diversity and inclusion. We work with employers to encourage people from all backgrounds to choose a career in our sector. Society relies on safe, sustainable and integrated environmentally friendly transport and infrastructure systems. Our members play a vital part in meeting that need. CIHT works with our members to improve the standard of practice across the fields of highways, transportation and infrastructure. We are the lead voice of the highways and transportation profession in the UK.

About the job

What you'll be doing

Website content and digital publishing

• Manage and update CIHT’s website content, ensuring it is accurate, engaging and up to date
• Plan, write, edit and publish web-first content including news, blogs, events and organisational updates
• Upload and format content within our CMS (Umbraco), applying basic SEO and accessibility good practice
• Work with colleagues across CIHT to identify and develop content opportunities
• Help improve content structure, clarity and user journeys
• 
  Content creation and storytelling
• Produce high-quality written content for website, newsletters and campaigns
• Source and shape content from internal teams, members and partners
• Manage editorial calendars and deliver content to agreed deadlines
• Ensure all content reflects CIHT’s tone of voice, values and EDI commitments

Social media and digital channels

• Create and schedule engaging content across CIHT’s social media platforms
• Support the day-to-day management of social channels
• Monitor engagement and performance, using insight to improve future content
• Identify opportunities to amplify CIHT activity and campaigns

Wider communications support

• Contribute to newsletters and stakeholder communications
• Provide first-line support for website/content queries internally
• Support wider communications and marketing activity as required

About you

You will be an organised, proactive communicator with strong writing and digital content skills.

Essential

• Experience in a communications, digital content or similar role
• Excellent writing, editing and proofreading skills
• Experience managing or updating website content using a CMS (preferred Umbraco)
• Experience creating content for social media platforms
• Strong organisational skills and ability to manage multiple deadlines
• Good attention to detail and editorial judgement

Desirable

• Understanding of SEO and digital accessibility
• Experience using analytics or performance data to improve content
• Experience working in a membership, charity or not-for-profit organisation
• Familiarity with email or newsletter platforms

Why join us?

• Work for a respected professional body with national reach and impact
• Be part of a collaborative and supportive team
• Develop your digital communications and editorial skills across multiple channels
• Contribute to an organisation committed to equality, diversity and inclusion

Additional information

• Occasional UK travel may be required, including overnight stays
• All staff are expected to support CIHT’s values and charitable objectives

How to apply

To apply, please submit your CV and a short covering statement outlining how your experience meets the requirements of the role. 

Equality and diversity statement

CIHT is committed to equality and diversity in its role as an employer, valuing the benefit a diverse workforce brings. It is our intention not to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation.

Our values

Professional
An effective, high-performing and ethically focused Institution that has integrity, acts impartially and strives to do the right thing, in a fair and responsible way

Inclusive
An accessible Institution that values equality, diversity and inclusion by supporting all our members, regions and national groups, committees and panels

Collaborative
A membership body that engages with our stakeholders, supports common interests and informs and influences decision-makers

Progressive
An ambitious and innovative Institution committed to positive change

How we value our people

We recognise that our people are central to our ability to deliver high-quality and professional services. We offer a welcoming working environment and a commitment to good people management, including our performance and development review process.

Learning and development
We are committed to supporting employees’ learning and development. Ensuring every employee has a learning and development plan is part of our annual performance development process.

Working environment
We are a friendly team located in central London, close to transport links, in a well-resourced light and airy building.

Wellbeing support
We provide a range of benefits to support staff wellbeing: employee assistance programme (post probation), assistance with eye care costs (post probation) and opportunity to apply for flexible working hours.
Pension and life assurance provision
All employees are eligible for the statutory provision, and additionally we provide a good pension scheme with 8% employer contributions (employee contribution is minimum 5%).

Other benefits
Generous holiday allowance (27 pro rata days plus bank holidays), with option to buy/sell leave