28 November 2018, 09:30-13:00 -
119 Britannia Walk London N1 7JE UNITED KINGDOM

Delivering for our Customers

 

The customer needs to be at the heart of project delivery, procurement and outcomes. That is the message influencing designs, delivery methods and how those projects and services are procured - and recent events have shown the industry the consequences if we do not get these right.

But doing so in practice is one of the biggest challenges for the transport industry, with mistakes in the process leading to legal disputes, cost overruns and arguments between providers and customers

28 November 2018, 09:30-13:00 -
119 Britannia Walk London N1 7JE UNITED KINGDOM

Delivering for our Customers


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